About

We’re looking for a reliable and detail-oriented Customer Service & Order Processing Specialist to support our e-commerce operations. You’ll handle customer messages, process and track orders, and make sure every client has a smooth experience from purchase to delivery. If you’re organized, responsive, and enjoy solving problems, you’ll be a great fit. Requirements: • 2+ years of customer service or e-commerce experience. • Familiarity with Shopify, Gorgias, Zendesk, or similar tools. • Strong written English and professional communication skills. • Ability to multitask and stay organized in a fast-paced environment. • Basic understanding of order management, fulfillment, and returns. • Reliable internet connection and availability during U.S. business hours.