customer service associate and watch technician

customer service associate and watch technician

customer service associate and watch technician

Masterpiece Jewelers

Indeed

Jacksonville, FL 32225

8 hours ago

No application

About

Job Overview- Sales and customer service associate at a Watch and Jewelry repair shop. No experience necessary, will train the right people.

What you’ll do

  • Provide exceptional customer service in taking in watch and jewelry repair orders.
  • Call customers when there jobs are done and answer phone.
  • Utilize your sales skills to identify opportunities for upselling and cross-selling products or services.
  • Maintain accurate records through data entry, ensuring all customer interactions are documented in our systems.
  • Changing watch batteries and sizing watch bands.
  • Handle cash transactions accurately, ensuring compliance with company policies.
  • miscellaneous needed small tasks.
  • Why you’ll love it here

We’re dedicated to fostering an honest environment where our employees can thrive both personally and professionally!

  • We're not snobby, just your friendly neighborhood jewelry store.
  • pay raises based on abilities, not time. so raises can come very quick, depending on how quickly you learn.
  • Our benefits include:
  • flexible schedule
  • apprenticeship opportunities as a Jeweler or Watch Technician.
  • Opportunities for professional development and career advancement.
  • A vibrant workplace culture that values teamwork and collaboration.
  • Employee discounts on products and services we offer. Join us in creating memorable experiences for our customers while building a rewarding career! Your journey starts here!

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 20 – 34 per week

Benefits:

  • Employee discount
  • Flexible schedule

Work Location: In person