Customer/ Sales Support for Online Education Company

Customer/ Sales Support for Online Education Company

Customer/ Sales Support for Online Education Company

Upwork

Upwork

Remoto

2 hours ago

No application

About

We’re looking for a chat-based sales specialist for our online coaching programs. You should be available in the morning two hours and two hours afternoon KST (Korean Time) and ideally over the weekend. If you're friendly, organized, and love helping people succeed in learning a language, this is for you. ### Tasks Include: - Chatting with potential students in DMs or email (only written, no phone) - Guiding them toward the right coaching program based on their goals - Following up with leads or students who haven’t responded **Expectations:** - You’ll follow our structured sales process and participate in a brief onboarding session where we’ll walk you through our messaging flow. It's really not too complicated. - You’ll get feedback on how to better guide conversations and handle objections effectively. - Weekly meeting via zoom (30-40 minutes to improve your performance) - Professional attitude, attention to details. This can be a full-time job - Stable internet connection - Upfront and clear communication - Available a few hours per day from monday to Friday and ideally on the weekend. But it depends on your avaibility. Our job is to help our current sales team when they are not available during those hours. --- ### 🧑‍🎓 Ideal Candidate: - **Fluent in English - Solid written English (our team works in English) - Experience teaching/tutoring or working with language learners is a plus but not a deal breaker - Organized, responsive, and good at managing multiple conversations - Comfortable using tools like Google Docs and a CRM l but training available if you are not familiar with), Slack --- ### ⏱ Project Details: - **20–25 hours/week** to start and full-time after a few months. Available a few hours over the weekend is a plus. - Flexible hours — ideal if you're in Asia - **$5–$10/hour**, depending on experience and region. Bonus available whenever we enrolled a student. - Long-term opportunity if it’s a good fit --- ### ✅ To Apply: 1. Share your experience with sales or tutoring 2. Send a short voice or video message introducing yourself. 3. Tell us your **schedule** (time zone and working hours) Bonus: If you’ve helped with sales or onboarding in an online program, let us know! Please insert the words: Hello Rabbit so I know you read the job listing carefully.