About

Our team is growing—and we’re excited to welcome a new entry-level Customer Account Representative to our Fairmont-based team! As a trusted partner of Frontier Communications, we work directly with customers to connect them with high-quality internet and home service solutions that match their lifestyle and needs.

In this full-time Customer Account Representative role, you’ll play an essential part in driving sales, creating personalized experiences for families and individuals, and increasing brand awareness for our client through face-to-face interactions. Being a Customer Account Representative involves problem-solving, confidently presenting product options, and helping customers navigate the best solutions for their household or business.

We’re looking for individuals who are personable, goal-oriented, and eager to grow. Whether you’re starting fresh or looking to sharpen your existing skills, we provide training, guidance, and ongoing support to help you succeed in a fast-paced, customer-focused environment.

Customer Account Representative Day-to-Day:

• Engage with customers in-person to understand their needs and explain Frontier’s latest service options.
• Recommend and enroll customers in plans that are tailored to their household or business.
• Represent the Frontier brand with professionalism, energy, and a solution-focused attitude.
• Accurately input and manage customer information using mobile devices to ensure security and compliance.
• Attend Customer Account Representative team meetings and training to sharpen your sales approach and stay updated on service offerings.
• Collaborate with team members to meet and exceed individual and team sales goals.

Customer Account Representative Requirements:

• High school diploma or equivalent; some college coursework is a plus.
• No prior experience is required—just a positive attitude and willingness to learn!
• Excellent communication and interpersonal skills.
• Confidence in speaking with new people and explaining service benefits clearly.
• A strong work ethic and the drive to reach personal and team goals.
• Adaptability and enthusiasm for professional growth in a fast-paced, face-to-face sales environment.

Job Type: Full-time

Pay: $800.00 - $1,200.00 per week

Work Location: In person