About

• Description

• Company Description-
• Cooler Logistics is a leading 3PL located in Chicago, IL specializing in adding value to customers within the food and beverage industry through multi-modal solutions. Our mission is to ensure that all products reach our customers and their customers safely, on time, and on budget. We achieve this by hiring the best staff and investing in the right technology.

• Role Description-
• This is a full-time on-site role for a Business Development Manager at Cooler Logistics in Chicago, IL. As a Business Development Manager, you will be responsible for developing and implementing strategies to drive business growth and increase profitability. Your day-to-day tasks will include identifying new business opportunities, building and maintaining relationships with clients, conducting market research, and collaborating with internal teams to ensure customer satisfaction and operational efficiency.

Business Development Manager Responsibilities

• Research new leads by utilizing customer databases and customer relationship management software.
• Uncover customer needs while successfully positioning all Cooler services, including but not limited to, truckload, less-than-truckload, and intermodal.
• Foster a team culture that is committed to continuous improvement and quality service
• Accountable to profit, service, new customer, and volume goals
• Consult with several levels of decision-makers and buying influences to understand customers’ business challenges and supply chain goals.
• Creating initial customer SOPs during OnBoarding phase.
• Engage in effective negotiation strategies regarding pricing and solutions with the carrier team, staying abreast of customer business changes for opportunity identification.
• Manage conflicts diplomatically, advocate for customer needs within the organization, and align resources for customer priorities.
• Collaborate with CSM teams to create and execute an implementation plan to effectively transition relationship management duties.
• Execute all RFP responsibilities including bid tool understanding, bid expectations and scheduling rate meetings.
• Responsible for coordinating QBRs with team resources including scheduling, deck management, agenda and follow up reporting to management

• Why Cooler?
• Awesome Greektown office location close to public trans and West Loop
• Competitive salary
• Excellent Health, dental and vision benefits
• Unlimited PTO Policy
• 401(k) company match
• Philanthropy events
• Casual dress code
• Requirements
• Qualifications-

• 2 + years experience in the transportation field
• Strong negotiation and communication skills
• Ability to analyze market trends and identify potential business opportunities
• Multimodal knowledge within the logistics industry
• Ability to work independently and collaboratively
• Proficiency in CRM software and Microsoft Office Suite
• Willingness to travel as needed
• Able to work in office full time
• Work Environment/physical Demands Summary
• This position operates in an office environment 0730-0400pm Monday – Friday and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear.