About

• Imagine what you could do here. The people here at Apple don’t just create
• products — they create the kind of wonder that’s revolutionized entire
• industries. It’s the diversity of those people and their ideas that inspires the
• innovation that runs through everything we do, from amazing technology to
• industry-leading environmental efforts. Join Apple, and help us leave the world
• better than we found it. As a Community Specialist, you will demonstrate your
• passion for Apple, sales, and growing relationships with multiple partner
• resellers. You will create excitement and build knowledge around Apple through
• training and demonstrations by traveling to different stores within your
• community to deliver outstanding customer experiences. You will be a brand
• ambassador responsible for influencing every aspect of the Apple experience
• including merchandising and brand standards. In this position, you will work 40
• hours per week with occasional overtime and your work schedule will typically
• run Wednesday through Sunday, however we do require flexibility as this will
• change based on business needs. To ensure that you are reasonable proximity to
• your community, you will need to live within 60 miles of the job posting
• location. You will be required to provide your own reliable and efficient
• transportation.

• DESCRIPTION

• In this role, you will: - Represent Apple within multiple partner stores and
• help customers develop relationships with our brand. - Sell directly to
• customers, work closely with partners, and create new owners of our products.
• Your success will be measured on your ability to drive influence even when you
• are not in the store. - Provide an amazing customer experience by showcasing our
• products, accessories, and services. - Proactively seek opportunities to expand
• awareness for new and existing customers. - Leverage your curiosity for
• technology and stay up to date on initiatives impacting the customer journey. -
• Ensure that all Apple fixtures, product exposures, and merchandising elements
• are up to date and maintained according to Apple's standards. - Align with your
• leader on weekly partner visits. - Provide daily care and inspection of multiple
• points of sale according to guidelines and escalate issues for timely and
• effective resolution. - Educate partners and customers by offering small
• in-store trainings, delivering demos, sharing the latest sales promotions, and
• encouraging adoption of the Apple platform. - Distill key themes, nuances, and
• insights from your store visits and share feedback with other Apple teams.

• MINIMUM QUALIFICATIONS

• Typically requires a minimum of 1-2 years of related experience Passion for
• helping customers and partners understand how Apple technology can enrich lives
• Curiosity for continuous learning and eagerness to share knowledge with others
• Outstanding customer focus Excellent communication skills Ability to educate,
• inspire, and influence others Solid relationship building skills with the
• ability to become a trusted business partner at multiple points of sale

• PREFERRED QUALIFICATIONS

• High level of integrity, trust, and accountability Strong self motivation and
• ability to work independently in a fast-paced, constantly changing environment
• Effective time management including ability to multitask, organize, and
• prioritize tasks Ambition for driving sales results and recommending Apple
• solutions is desirable Background in direct sales or solution-based selling is a
• plus