About

Part-Time Command Center & Lobby Desk Operator

Schedule: Part-time, varied shifts including evenings, weekends, and events

Position Summary

We’re looking for a Part-Time Command Center Operator to help keep our facility safe, welcoming, and running smoothly. You’ll monitor security systems, assist visitors and staff, and serve as a communication hub during events. If you’re detail-oriented, calm under pressure, and enjoy a mix of security and client service work, we’d love to hear from you.

Key Responsibilities

Security & Monitoring

• Monitor surveillance cameras, access-control systems, and fire panels; report any irregularities.
• Inspect premises for signs of intrusion, tampering, or vandalism.
• Respond promptly to emergencies, alarms, and unusual events (fire, crowd management).
• Document incidents, shipping/receiving activity, and daily audits in accurate reports.

Front Desk & Communication

• Answer emergency, non-emergency, and lobby desk phone.
• Greet and assist visitors, contractors, and regulatory personnel (e.g., FDNY, DOB).
• Communicate by radio and maintain effective interactions with clients, employees, and vendors.

Operations & Administration

• Maintain logs, activity reports, and other records for management.
• Support events by ensuring the Lobby Desk remains secure and responsive.

Qualifications

Required

• Minimum age 18; high school diploma or GED.
• Strong judgment and ability to stay calm under pressure.
• Effective verbal and written communication skills.
• Ability to handle confidential information.
• Eligible to work in the United States.
• Ability to meet physical requirements: long periods of standing/sitting, occasional lifting up to 25 lbs (rarely up to 50 lbs), climbing/stooping as needed.

Preferred

• Previous security, lobby desk, or facilities experience.
• Familiarity with CCTV, access-control systems, and basic safety guidelines.

Licenses/Certifications

• S-95 certification within 6 months of hire and F-89 within 1 year (training assistance available).

What We Offer

• Competitive hourly wage
• Paid training and certification support
• A professional, team-oriented workplace at one of New York City’s premier event facilities

Job Type: Part-time

Pay: $23.00 - $27.00 per hour

Expected hours: 16 – 24 per week

Benefits:

• Flexible schedule

Work Location: In person