About

• Company DescriptionAbout UsAt Nexmos Design, we are more than just a creative agency—we are innovators shaping the future of visual identity and brand development. Our mission is to blend cutting-edge design with strategic insight to empower businesses to thrive in a competitive marketplace. With a collaborative and growth-driven culture, Nexmos Design is committed to fostering talent, encouraging leadership, and delivering excellence across every project. Job DescriptionJob DescriptionWe are seeking a motivated and personable Client Relationship Representative to join our team in Orlando, FL. In this role, you will serve as the primary point of contact for our clients, ensuring satisfaction, resolving issues, and strengthening long-term relationships. This is an excellent opportunity for individuals who thrive in client-focused environments and are committed to delivering exceptional service.ResponsibilitiesAct as a liaison between clients and internal teams to ensure timely and successful project deliveryMaintain ongoing communication with clients to assess needs, provide updates, and gather feedbackResolve client concerns professionally and efficientlyBuild long-term trust with clients by understanding their goals and providing tailored supportTrack and report on client interactions, satisfaction, and account activityCollaborate with the sales and design teams to align client expectations with company capabilitiesAssist with onboarding new clients and guiding them through our service processQualificationsQualificationsBachelor's degree in Business, Communications, Marketing, or related field preferredProven experience in client service, account management, or relationship-based rolesStrong interpersonal and communication skills, both written and verbalAbility to manage multiple accounts and priorities simultaneouslyProficiency with CRM software and Microsoft Office SuiteProblem-solving mindset with a customer-first attitudeDetail-oriented, proactive, and adaptable in a fast-paced environmentAdditional InformationBenefitsCompetitive salary ($50,000 – $60,000 per year)Career growth and advancement opportunitiesHealth, dental, and vision insurancePaid time off and holidaysOngoing professional development and trainingSupportive and collaborative work environment