About

• Description
• Take the next step in your career at APWA!

• American Public Works Association (APWA) serves professionals in all aspects of public works. The Chapter Services team is seeking a new Chapter Services Associate to provide customer service support to the 62 APWA chapters, chapter leaders and volunteers across North America.

• You’ll Love it Here If You…
• Are committed and passionate about your work
• Are creative and innovative
• Are detail-oriented
• Believe that teamwork leads to success
• Thrive in a fast-paced environment
• Enjoy working with volunteers

About the Role

• The Chapter Services Associate serves as the primary first point of contact for the APWA Chapters. They provide customer service support to the APWA chapters, chapter leaders and volunteers by facilitating the day-to-day administrative requests. This team member may assist in chapter capacity building by providing tools and resources needed for chapters to operate at a high level.

What You Will Need to Succeed

• Associate’s degree,
• 2+ years of experience providing administrative support,
• Project management experience,
• Solid communication and tech skills,
• Association experience is a plus!
• Why APWA?
• APWA is proud to be a people-centric workplace, with a key focus on flexibility and work-life balance. We offer hybrid work schedules, 15 days each of paid vacation and family medical leave, 11 paid holidays and the opportunity to have a flexible schedule with alternate Fridays off. We also offer excellent and affordable insurance coverage and matching retirement contributions. APWA invests in ongoing growth through employee professional development and continuing education opportunities.
• We’re proud of the work we do because our work matters. Every role at APWA contributes to advancing the quality of life for others as we support those who operate, improve, and maintain public works and infrastructure. As we serve over 32,000 members (and counting!) across North America, we’re always looking for motivated and inspiring people to join us.

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