About

• Description
• Summary/Objective
• Responsible for processing warranty claims for John Deere and other vendor machines in a timely manner. Will be required to work with store locations in a professional manner in order to solicit any information needed to complete warranty tasks.
• Essential Functions

The following are essential functions of this position

• Submit, track, and post credits for warranty claims to John Deere and Other brand equipment sold by United Ag and Turf.
• Work with Store location and Vendors to obtain needed information to process these claims.
• Submit John Deere Mass Channel claims and post credits as needed.
• Process shipping damage claims and check and post credits when needed.
• Perform any warranty related tasks as directed by the warranty manager.
• Physical Demands

This position requires minimal physical demands that are necessary to perform the essential functions of the position, including

• Talking and hearing. The employee is frequently required to stand, sit; walk, type, handle or feel; and reach with hands and arms.
• Position Type/Expected Hours of Work
• This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.

• *Under the American with Disabilities Act, an employee must be able to perform the essential functions of this position with or without a reasonable accommodation, as well as possess the skills, experience, education and other job-related requirements necessary for the position. If an employee has a disability, the company will engage in an interactive discussion with the employee to determine if reasonable accommodation that does not create an undue hardship for the company is available.*
• Requirements
• Required Education and Experience
• Two years of increasingly responsible related experience, or any equivalent combination of related education and experience.
• Graduation from high school or GED equivalent.
• Excellent Communication skills
• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• High level of attention to detail and accuracy