About

• Case Manager II - Rebele Family Shelter

• Housing Matters partners with individuals and families to create pathways out of their homelessness into permanent housing. We are a leader in working to end homelessness – and we want you to be part of our team! We are looking for individuals eager to make a difference and willing to enthusiastically commit to join in our vision that homelessness in Santa Cruz County should be rare, brief, and non-recurring.

• The Rebele Family Shelter (RFS) is a low-barrier, 28-bed emergency shelter for individuals and their minor child or children. The Case Manager will provide intake and assessments while facilitating a pathway to permanent housing with housing navigators and other programs, agencies, and organizations.

Hours and Benefits

• Case Manager II is a full-time, on campus, hourly, non-exempt position, eligible for medical, dental, vision, 403b, and our generous PTO plan.

                  Benefits Summary

• * 6 Medical plans - 100% employee coverage for select plans
• * Dental - 100% employee coverage
• * Vision - 100% employee coverage
• * Life insurance (UNUM) - 100% employee coverage
• * Chiropractic and Acupuncture (for those who elect medical insurance) - 100% employee coverage
• * 403b Retirement Savings matched up to 3% dollar-for-dollar with no vesting period
• * Employee Assistance Program (EAP) and Travel Assistance
• * PTO: 20 days annually, 1 paid floating holiday, 9 paid holidays

• Regular hours are Monday through Friday. Occasional evenings and weekends may be required for some positions. 

Starting Wages (Offer dependent on Experience)

• $27.54    $28.37   $29.21   $30.09    $31.00   $31.93
•  

Preferred Experience and Education Requirements

• * A minimum of one year of experience performing social service casework services comparable to a Case Manager I at Housing Matters in an exceptional manner exceeding all standards and abilities

• OR

• * A Bachelor's Degree from an accredited college with a major in social work, social welfare, human services, or one of the social or behavioral sciences.

Special Requirements

• * Possession of a valid California Class C Driver's License or must be able to provide suitable transportation which is approved by the organization may be required for certain positions.
• * Bilingual - English and Spanish speaking

Thorough knowledge of

• * Social casework objectives, principles, methods, and caseload management and organization.
• * Social and economic factors which influence individuals and/or households experiencing homelessness.
• * Principles of human behavior, development and psychological defense mechanisms and reactions to stress.
• * Community health, welfare, social, and legal support systems, and other resources available to clients.
• * Interviewing and record keeping techniques, including the documentation of all actions and contacts in case files.

Typical Job Duties

• * Perform intake interviews, assessments, and assist participants in developing individual case plans.
• * Facilitate participants’ pathway to permanent housing in coordination with housing navigators and other programs, agencies, and organizations.
• * Provide ongoing case management including assessment, referrals, budget assistance, housing placement, and promoting housing stability with individuals as assigned.
• * Engage in person-centered care, and provide options, information, and choices that allow for stimulating change.
• * Develop and maintain accurate written case records including intake, assessment, ongoing case plan, and progress notes.
• * Meet all administrative requirements including recordkeeping, HMIS, staff meetings, etc.
• * Maintain confidentiality and treat participants with dignity and respect at all times.
• * Assist in overall administration of the program.
• * Transport program participants in Housing Matters vehicles to meetings and appointments in accordance with program requirements
• * Perform other duties as assigned.

Shelter Case Managers may be responsible for the following

• * Orient new shelter guests into the program, including outlining shelter policy and expectations, touring the shelter facility and dining hall, etc. 
• * Facilitate storage of personal items. 
• * Support the Program Manager in enforcing and maintaining campus and shelter policy. 
• * Support the Direct Services Team in facilitating day services, shelter programs, and additional services. 

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

• All qualified applicants will receive consideration for employment at Housing Matters without regard to race, color, creed, religion, national origin, ancestry, physical or mental disability, medical condition (including cancer-related and genetic characteristics), marital status, sexual orientation, age (over 18), veteran status, gender, pregnancy, or any other non-merit factor unrelated to job duties. Such action shall include, but not be limited to, the following: recruitment; advertising, layoff or termination, rates of pay or other forms of compensation, selection for training (including apprenticeship), employment, upgrading, demotion, or transfer.