Position: Customer Service Agent ( Full-Time)

Hours: 30-40 hours per week

Pay: $30/hr to start, with increases throughout the first year, transitioning to a performance-based model

Location: Remote (USA)

Start Date: October

Requirements:

• One weekend shift REQUIRED
• Must be able to attend full-time day training for 2 weeks
• Must be available on weekend days and between the hours of 8am - 4pm on weekdays

Job Description: Are you interested in working from home? Do you enjoy helping people? Are you looking for an opportunity to advance your customer service skills and grow with a thriving company? If that sounds like you, and you meet the qualifications below, apply today! We are searching for motivated Customer Service Agents to assist with inbound calls in a call center environment.

Perks for this position include:

• 100% Remote Opportunity: Work from the comfort of your own home.
• Computer Equipment Provided: All necessary equipment will be supplied.
• Benefits Package: Health insurance, paid time off (PTO), and holiday pay.
• Career Advancement: Opportunities for growth into Team Lead or Supervisor positions.
• Dynamic Work Environment: A fast-growing, innovative, and lively work environment with plenty of opportunities to develop new skills.

Responsibilities:

• Respond to inbound calls in a timely and professional manner.
• Assist customers by answering questions and inquiries about products and services.
• Troubleshoot issues and address questions related to orders placed by customers.
• Follow up with customers to ensure they have received quality customer service.
• Complete after-call information and data entry to the system.

Qualifications:

• 1+ years' experience in a Call Center/Customer Service role
• Must currently reside in USA
• Reliable high-speed internet with the ability to be hard-wired.
• High School Diploma.

Job Type: Full-time, Part-time

Salary: $30.00 - $35.00 Hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience Level:

• 1-2 year minimum

Work Setting:

• Remote/home

If you're ready to join a dynamic team and take your customer service skills to the next level, apply today!

How to Apply:
If you truly care about providing exceptional customer service, we would love to hear from you. Please submit your resume detailing your relevant experience and why you are a great fit for this role. Please do NOT call or send direct emails to us. You will not be hired if you call without us asking.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This is also important for our work as we talk to people and different cultures around the world. We want everyone to be treated with kindness and respect.