About

• Description
• The Business Office Manager provides oversight of and assistance in daily operations of the facility including accounts receivable management, patient billing, accounts payable, central supply and the Resident Trust Fund.

• Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each
• state’s specific background check requirements prior to contact with patients/residents.

• Essential Functions
• Establishes and maintains financial files for all residents related to admission, billing, and collection of accounts receivable in accordance with regulatory requirements.
• Prepares accurate and timely billing for routine and ancillary services to state agencies, Medicare, Veterans Affairs, private payors and other billing agents. Actively manages collection process for facility.
• Maintains current copy of facility license(s) and proof of insurance coverage.
• Completes all necessary documentation and updates applicable system data related to cash receipts, account research and adjustments, transfer of depository cash, and daily census activity.
• Reviews payment policies and procedures with new admissions and their responsible parties.
• Documents business office processes on an on-going basis.
• Administers and reconciles resident trust accounts and petty cash at least monthly.
• Performs month-end close procedures and prepares and submits all required reports.
• When assigned by CEO, provides supervision and assistance to the Human Resources/Payroll designee and other business office staff.
• Provides support to other Business Office Managers, by working as a valuable partner.

• Other Functions
• Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct, its policies and procedures, applicable federal and state laws, and applicable professional standards.
• Performs other tasks as assigned.
• Knowledge/Skills/Abilities
• Knowledge of long term care billing and collection practices and techniques.
• Ability to communicate effectively with residents and their family members, and at all levels of the organization.
• Ability to organize and prioritize to meet deadlines.
• Skilled in the use of computers and the Microsoft Office suite.
• Ability to be flexible in work hours.
• Ability to be accurate, concise and detail oriented.
• Skilled in directing and motivating the workforce.
• Unquestionable integrity.

• Requirements
• Education
• High school diploma or equivalent required.
• BA degree in Accounting or Business is preferred.

• Licenses/Certification
• Valid driver’s license required

• Experience
• Six months experience in a long-term care environment preferred.
• Three years of experience in accounts receivable, collections or similar area of responsibility.
• Three years office or administration experience preferred.