About

• Description
• ABOUT VITICUS GROUP
• At Viticus Group, we are more than just an organization — we are a community of innovators, educators, and professionals dedicated to advancing science, medicine, and education. Based in Las Vegas, we provide hands-on continuing education courses, conferences, and training programs that connect experts from around the world with the latest advancements in research, technology, and practical application. Our mission is to bridge the gap between cutting-edge science and real-world practice, empowering professionals to take what they learn and apply it in meaningful ways that improve lives, industries, and communities. Are you someone who loves science, thrives on learning, and gets inspired by innovation? Join us as we teach and share the discoveries that drive progress — because at Viticus Group, education fuels innovation.

• JOB SUMMARY
• Under the direction of the Sr. Director of Clinical Operations, the Business Development Manager of Clinical Programs is responsible for driving revenue growth respectively of overall profitability of Viticus Group’s Human Health and Animal Health clinical programs in Las Vegas and Nashville. This role includes managing key client relationships, overseeing center space utilization, and ensuring alignment of business opportunities with organizational goals. The Manager will design, implement, and maintain comprehensive sales strategies and goals within existing reporting systems to support sustainable organizational growth and long-term success.

• EDUCATION, EXPERIENCE SKILLS & ABILITIESEDUCATION
• Bachelor’s degree in Business, Healthcare Administration, Veterinary Science, or related field.
• Additional certifications or professional training in sales, business development, or clinical education management preferred.
• EXPERIENCE
• Minimum 5+ years of experience in sales, business development, or account management, preferably within the medical, healthcare, or veterinary industries.
• Proven track record of driving business growth, achieving sales targets, and expanding market share.
• Experience and/or working knowledge of hands-on clinical educational environments (veterinary or human health).
• Strong background in client relationship management, contract negotiation, and partnership development.
• Knowledge and familiarity with medical and anatomical terminology.
• Demonstrated experience developing and executing strategic business plans and sales forecasts.
• Experience managing or supporting teams to achieve departmental and organizational goals.
• Ability to travel nationally for conferences, client meetings, and partnership development.
• Flexibility to work evenings and weekends based on client and business needs.
• SKILLS & ABILITIES
• Technical & Professional Skills
• High proficiency with computers, digital platforms, and electronic communication tools.
• Strong working knowledge of Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Advanced proficiency in PowerPoint for developing, customizing, and delivering professional presentations.
• Ability to generate, analyze, and maintain accurate sales reports, forecasts, and pipeline tracking.
• Exceptional written communication skills: ability to draft clear, concise, and professional documents, proposals, and correspondence.
• Strong verbal communication skills: confident public speaker who can present to both small and large groups effectively.
• Demonstrated business acumen, judgment, and problem-solving ability.
• Skilled in decision-making and prioritizing multiple projects while maintaining attention to detail.
• Strong organizational and time-management skills.
• Ability to conduct business meetings and client interactions with professionalism, tact, and confidence.
• Interpersonal & Leadership Skills
• Excellent relationship-building skills with the ability to establish trust and influence at all levels of the organization.
• Strong negotiation and presentation abilities.
• Collaborative team player who fosters cross-functional cooperation and effective communication.
• Demonstrates high accountability, follow-through, and initiative in improving systems and processes.
• Maintains professionalism, integrity, and discretion when handling sensitive or confidential information.
• Personal Attributes
• Fully embraces and embodies the organization’s Mission, Vision, and Core Values.
• Strategic thinker with the ability to align business opportunities with organizational goals.
• Self-motivated, goal-driven, and capable of working independently with sound judgment.
• Adaptable and resilient in fast-paced, evolving environments; comfortable with change.
• Builds and maintains strong collaborative relationships internally and externally.
• Represents the organization positively and treats all stakeholders with respect, dignity, and professionalism.
• Demonstrates curiosity and engagement in organizational culture and operations.
• Skilled at balancing multiple priorities while maintaining focus and attention to detail.
• Maintains appropriate professional boundaries while building supportive, productive relationships.
• Effectively educates and informs diverse audiences about the organization’s programs and services.
• Consistently demonstrates passion for the mission, compassion for others, and professionalism in all interactions.
• JOB SPECIFIC DUTIES
• CLIENT RELATIONSHIP MANAGEMENT
• Acts as primary liaison for center clients or potential clientele.
• Service existing center accounts, manage space requests, and cultivate new business by planning and executing a targeted client outreach schedule.
• Conduct center client visits, presentations, and business development meetings, including travel to client offices to represent Viticus Group Animal Health and Human Health Programs.
• Represent the organization at conferences, tradeshows, and networking events to promote Human Health and Animal Health center programs and services.
• Provide insight on trends, client needs, and competitor activities to inform strategic decision-making.
• Partner with internal teams (Clinical Operations, Marketing, Center Operations) to deliver high-quality client experiences.
• Lead facility tours for prospective center clients, partners, and vendors to showcase capabilities and drive engagement and new Human Health and Animal Health business.
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to the Senior Director of Clinical Operations.
• Build and maintain long-term relationships that strengthen client retention, loyalty, and repeat business.
• SALES STRATEGY AND EXECUTION
• Focus sales efforts by studying the existing and potential volume and pricing of similar animal and human health event facilities.
• Conduct market research to identify emerging opportunities in both human and veterinary health education.
• Explore new markets (international, association, specialty programs).
• Identify cross-sell and upsell opportunities across service lines (e.g., catering, AV, housing).
• Collaborate cross-functionally to ensure accurate and timely submission of course request forms, pricing quotes, and fulfillment of tissue, equipment, or event needs.
• Provide input and recommendations on contract terms, pricing strategies, and service packages to maximize revenue and profitability.
• Partner with the Marketing Team to develop targeted outreach campaigns and promotional initiatives for both Human Health and Animal Health programs.
• Assist in reviewing Human Health and Animal Health event contracts, quotes, and invoices as needed.
• Contribute to the development of new service offerings, partnership opportunities, and innovative revenue streams for Human Health and Animal Health departments.
• REPORTING AND MONITORING
• Provide regular updates to leadership through detailed activity and results reports, including call/inquiry logs, weekly work plans, pipeline status, and monthly/annual business analysis.
• Track and monitor competition by gathering and analyzing marketplace intelligence, pricing structures, and emerging trends.
• Maintain accountability for revenue performance by developing accurate forecasts, tracking sales against budget, and identifying opportunities for improvement in Human Health and Animal Health service lines.
• Deliver quarterly and annual business reviews to senior leadership with insights on performance, trends, and strategic recommendations.
• COMPLIANCE AND KNOWLEDGE DEVELOPMENT
• Assist in managing the compliance program for clients.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Establish and maintain relationships with regulatory bodies and professional organizations to stay informed of best practices.
• Viticus Group is an equal opportunity employer and will not discriminate in recruiting, hiring, training, promotion, transfer, discharge, compensation or any other term or condition of employment on the basis of race, religion, color, age, sex, national origin, gender, or on the basis of disability if the employee can perform the essential functions of the job, with a reasonable accommodation if necessary.

• WHY YOU WILL LOVE WORKING HERE
• We offer a vibrant and supportive work environment where your contributions are highly valued, and your professional growth is our priority. You will have the opportunity to work on impactful projects, develop your expertise in Veterinary & Human Health education, and make meaningful contributions to the field. At Viticus Group, we are committed to fostering a culture of excellence, collaboration, and innovation. We believe in work-life balance and infuse our professional ethos with fun through team outings, friendly contests, and shared lunches. Joining Viticus Group means becoming part of a dynamic and supportive community where your efforts are not only recognized, but celebrated.

• PERKS
• Competitive & Transparent Salary – Know what you're worth and be paid fairly for it.
• Free Employee-Only Coverage – Medical, Dental, Vision, Short & Long-Term Disability, and Life Insurance – all 100% covered for you!
• 401(k) with 3% Company Match – Invest in your future with our retirement plan.
• Supportive & Collaborative Work Culture – Be part of a mission-driven team that values connection, communication, and kindness.
• Ongoing Professional Development – From workshops to conferences, we’ll support your growth every step of the way.
• Wellness Programs – Take care of your mental and physical health with access to resources and wellness incentives.
• Employee Recognition & Appreciation Events – We celebrate wins—big or small—throughout the year!
• Unique Industry Impact – Make a real difference in veterinary medicine and animal health.
• Work-Life Balance – We respect your time with predictable scheduling and occasional flexibility.
• Fun Workplace Culture – Holiday contests, team lunches, and just enough quirks to make work more enjoyable.
• Requirements
• PHYSICAL REQUIREMENTS
• Viticus Group is committed to the principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.

• General Requirements
• Ability to sit, use hands and fingers, talk or hear, and smell continually.
• Ability to stand, walk, and reach frequently.
• Ability to climb or balance, stoop, kneel, or crouch occasionally.
• Lifting and Carrying
• Ability to frequently lift and carry up to 10 lbs.
• Ability to occasionally lift and carry up to 50 lbs.
• Vision and Hearing
• Close vision required to see computer monitors, read documents, and operate copy and fax machines.
• Distance vision is required to drive an automobile if driving is a requirement of the job.
• Work Environment
• Work environment is indoors and climate controlled.
• Occasionally exposed to outdoor weather conditions.
• Moderate noise levels as found in a business office with computer printers, households with TVs and dishwashers, and driving in light traffic.