Branch Manager – Home Care
Senior Solutions Home Care
8 hours ago
•No application
About
- Description
- Senior Solutions Home Care is an independently owned, locally operated non-medical in-home care agency serving seniors and disabled residents across Tennessee. For over a decade, we've provided personalized in-home care support from activities of daily living and companionship to care management and technology-enabled options to help our clients remain comfortable in the homes they love.
- If you're currently working (or recently worked) in home care, perhaps as a care coordinator, lead caregiver, field supervisor, or office support team member and you're ready to grow into a true leadership role, this may be the opportunity you've been waiting for! We are looking for someone with a foundation in home care, a genuine passion for helping others, and a willingness to learn to join our team as a Branch Manager for the Clarksville region, overseeing field-based operations within a 50-mile radius including the Dickson region.
As a Branch Manager you will be
- The face of the company in the community
- A hands-on leader supporting clients and caregivers in the field
- A key driver of quality, growth, and accountability
- Someone trusted to make decisions, solve problems, and lead with integrity
- You'll spend most of your time in the community within client homes, supporting caregivers, meeting referral partners, and ensuring care is delivered the right way.
What You'll Do
- Conduct in-home client visits, assessments, and satisfaction follow-ups
- Supervise and support caregivers through coaching, QA visits, and accountability
- Address client concerns and resolved issues with professionalism and urgency
- Participate in sales and intake activities to help grow client census
- Build relationships with referral partners and community organizations
- Ensure quality of care, policy compliance, and documentation standards
- Serve as an escalation point for urgent or high-impact issues when needed
- You will receive training and mentorship to build confidence in each of these areas
Perks and Benefits
- Salaried position paid weekly
- Medical, dental, vision insurance
- 401(k) retirement plan
- Company care with gas card for work travel
- Paid Time Off (PTO) with cash out opportunity
- Paid holidays
- Daily pay option
- Discount program through AccessPerks
- Free Employee Assistance Program (EAP)
- Work from home when not in the field
This Role Is Ideal If You
- Have 1 - 3 years of experience in non-medical home care or a related community-based role
- Have supported caregivers, clients, scheduling, intake, or field operations
- Are ready to step into a leadership role and expand your responsibilities
- Want to learn sales, supervision, QA, and operations
- Are motivated by growth, responsibility, and impact
- Have a hunger to learn - you do not have to have done it all, we will provide extensive training and support
- If you're passionate about care, ready to step into leadership, and excited to grow with a community-focus company, we encourage you to apply! Senior Solutions Home Care is an equal opportunity employer who values diversity and inclusion.
- Requirements
- 1-2 years of customer-facing, caregiving, healthcare, service, or community-based experience
- Valid driver’s license, auto insurance, and ability to travel within a 50-mile radius
- Ability to lift up to 30 lbs and perform routine physical tasks
- Strong interpersonal, communication, and relationship-building skills
- Must pass background and check drug screening per state and company standards
- High school diploma or GED (preferred)
- Experience in home care, community health, social services, or outreach roles (preferred)
- Familiarity with the communities served or shared lived experience with local populations (preferred)
- Comfort navigating multiple systems, apps, or client management systems, preferred (preferred)
- Experience in field-based roles, business development, or community engagement (preferred)




