Branch Manager – Home Care

Branch Manager – Home Care

Branch Manager – Home Care

Senior Solutions Home Care

12 hours ago

No application

About

  • Description
  • Senior Solutions Home Care is an independently owned, locally operated non-medical in-home care agency serving seniors and disabled residents across Tennessee. For over a decade, we've provided personalized in-home care support from activities of daily living and companionship to care management and technology-enabled options to help our clients remain comfortable in the homes they love.
  • If you're currently working (or recently worked) in home care, perhaps as a care coordinator, lead caregiver, field supervisor, or office support team member and you're ready to grow into a true leadership role, this may be the opportunity you've been waiting for! We are looking for someone with a foundation in home care, a genuine passion for helping others, and a willingness to learn to join our team as a Branch Manager overseeing field-based operations within a 50-mile radius including the Brentwood, Gallatin, and Nashville regions.

As a Branch Manager you will be

  • The face of the company in the community
  • A hands-on leader supporting clients and caregivers in the field
  • A key driver of quality, growth, and accountability
  • Someone trusted to make decisions, solve problems, and lead with integrity
  • You'll spend most of your time in the community within client homes, supporting caregivers, meeting referral partners, and ensuring care is delivered the right way.

What You'll Do

  • Conduct in-home client visits, assessments, and satisfaction follow-ups
  • Supervise and support caregivers through coaching, QA visits, and accountability
  • Address client concerns and resolved issues with professionalism and urgency
  • Participate in sales and intake activities to help grow client census
  • Build relationships with referral partners and community organizations
  • Ensure quality of care, policy compliance, and documentation standards
  • Serve as an escalation point for urgent or high-impact issues when needed
  • You will receive training and mentorship to build confidence in each of these areas

Perks and Benefits

  • Salaried position paid weekly
  • Medical, dental, vision insurance
  • 401(k) retirement plan
  • Company care with gas card for work travel
  • Paid Time Off (PTO) with cash out opportunity
  • Paid holidays
  • Daily pay option
  • Discount program through AccessPerks
  • Free Employee Assistance Program (EAP)
  • Work from home when not in the field

This Role Is Ideal If You

  • Have 1 - 3 years of experience in non-medical home care or a related community-based role
  • Have supported caregivers, clients, scheduling, intake, or field operations
  • Are ready to step into a leadership role and expand your responsibilities
  • Want to learn sales, supervision, QA, and operations
  • Are motivated by growth, responsibility, and impact
  • Have a hunger to learn - you do not have to have done it all, we will provide extensive training and support
  • If you're passionate about care, ready to step into leadership, and excited to grow with a community-focus company, we encourage you to apply! Senior Solutions Home Care is an equal opportunity employer who values diversity and inclusion.
  • Requirements
  • 1-2 years of customer-facing, caregiving, healthcare, service, or community-based experience
  • Valid driver’s license, auto insurance, and ability to travel within a 50-mile radius
  • Ability to lift up to 30 lbs and perform routine physical tasks
  • Strong interpersonal, communication, and relationship-building skills
  • Must pass background and check drug screening per state and company standards
  • High school diploma or GED (preferred)
  • Experience in home care, community health, social services, or outreach roles (preferred)
  • Familiarity with the communities served or shared lived experience with local populations (preferred)
  • Comfort navigating multiple systems, apps, or client management systems, preferred (preferred)
  • Experience in field-based roles, business development, or community engagement (preferred)