About

• Description
• Guest Services Bell & Valet Attendant
• Location: Grand Colorado on Peak 8
• Employment Type: Part-Time Non-Exempt
• Compensation: $14.50/hr. + gratuities
• Schedule: Flexible

About the Role

• Join Breckenridge Grand Vacations as a Guest Services Bell & Valet Attendant and be part of a team
• dedicated to Sharing Smiles with every guest and owner! In this dynamic role, you'll create
• unforgettable first impressions by providing warm welcomes, seamless valet services, and attentive
• luggage assistance at The Grand Colorado on Peak 8.
• At BGV, we believe exceptional hospitality starts with happy employees. That's why we're proud to be
• recognized as a Top National Workplace by USA Today, offering outstanding benefits and a fun,
• supportive work environment. Whether you're parking cars, assisting with luggage, or ensuring smooth
• arrivals, you'll play a key role in delivering GRAND vacation experiences while enjoying perks like ski
• passes, team outings, and our legendary holiday celebrations.
• If you're a friendly, energetic problem-solver who thrives in a fast-paced environment, we'd love to meet
• you!

Responsibilities

• Warmly greet guests/owners upon arrival; verify parking authorization and communicate allowances
• Direct guests to check-in counters and provide parking alternatives when needed
• Coordinate luggage assistance (radio Bell Attendant when required) and assist with room-to-room
• transfers
• Park/retrieve vehicles safely; assist guests with vehicle entry/exit
• Manage key storage securely and process overnight parking charges
• Maintain orderly parking areas and clean driveway/zones
• Transport luggage using bell carts (load/unload); ensure carts are clean/in good repair
• Respond promptly to assistance requests
• Monitor garage/lot capacity; direct traffic flow and coordinate with Concierge/Sales teams
• Enforce policies: issue citations, address violations, and escalate unresolved issues to security
• Proactively assist guests and resolve issues completely ("End of the Line" principle)
• Maintain professional appearance (uniform/name badge) and positive team/guest relationships
• Attend required trainings and meetings
• Requirements
• Valid U.S. driver’s license with acceptable driving record
• Must be 18+ years old
• Ability to stand/walk for extended periods (2/3+ of shift)
• Lift/carry 10–50 lbs. regularly and 100+ lbs. occasionally
• Work outdoors in extreme weather (cold, snow, wind, etc.)
• Push/pull luggage carts and perform repetitive motions
• Exceptional customer service and communication (verbal/written English)
• Basic math skills (add, subtract, multiply, divide)
• Safe driving with strong spatial awareness
• Ability to follow procedures and use radios/computers for timekeeping
• Professional, punctual, and uniform-compliant
• Team player who gives/receives feedback constructively
• Calm under pressure; resolves guest issues independently following our End of the Line approach to
• problem-solving

Preferred Qualifications

• Prior valet, bell service, or hospitality roles
• Familiarity with parking management systems
• Proactive problem-solving; anticipates guest needs
• Bilingual in English/Spanish
• Knowledge of Breckenridge local attractions/ski resort

Compensation & Benefits

• Health, vision, and dental insurance plans
• Company-paid life insurance coverage
• Voluntary Life and Accidental Death/Dismemberment Insurance
• HSA and FSA-Dependent Care Accounts
• Retirement plan
• Generous paid time off (PTO) and sick leave to support work-life balance
• Volunteer Time Off - Paid opportunities to give back to Summit County
• Bereavement leave
• Biannual bonuses
• Tuition Reimbursement Program
• Employee Wellness programs to support physical and mental health
• Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event
• tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable
• passes for access to 6 premier resorts (A-Basin to Vail) via owners’ program

About Our Company

• Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit
• County. We've been recognized as a Top Workplace for our employee-focused culture and commitment
• to responsible growth and giving back to the place we call home.

• Applications will be accepted until September 13, 2025

• We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer