About

• External Applicants: Please apply through Prosperity Bank's Career Center at https://www.prosperitybankusa.com/Careers [https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.prosperitybankusa.com%2FCareers&data=05%7C02%7Csandra.olivarez%40prosperitybankusa.com%7C4351c6288a4f46ccbc9e08dcd40d9146%7C00eda10cf32f45b88e91257da01a8f7c%7C0%7C0%7C638618401955642480%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=yg2VkStkdrf7Of6ttN7si0bcqfep9Z6KvaukXq%2BSYpI%3D&reserved=0]. Applying through any other source may prevent Prosperity from receiving your application. 
• Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP.

• POSITION PURPOSE

• Responsible for Managing and Supporting a Group of 20 – 30 Banking Centers/Banking Center Managers.

• ESSENTIAL FUNCTIONS AND BASIC DUTIES

• * Host periodic meetings to distribute information and cultivate operations uniformity.
• * Contribute to and assist in publishing periodic Newsletter to Banking Center Managers.
• * Coordinate and monitor audits.
• * Travel to locations to ensure facilities are up to par and operating as expected.
• * Travel to locations for a variety of support functions (HR related, security, cash audits, etc).
• * Assist in developing and maintaining the policies and procedures relevant to retail operations.
• * Understand the information systems used in retail operations.
• * Ensure training is satisfied.
• * Interact with the Operations Committee members regarding banking center matters.
• * Interact with and act upon requests of EVP/Cashier and CFO.
• * Establish relationship and open communication with Area Leaders (i.e., Area President and Chairman).
• * Act as communications liaison from all operational departments to Retail banking centers.
• * Coordinate and monitor periodic scrub projects and/or data collection to/from banking centers.
• * Compile and distribute management reports to Banking Center Managers and Area President/Chairman (i.e., overtime, FTE, teller outage board report, cash-on-hand statistics/review, etc.)
• * Support the achievement of incentive programs, goals and budgets.
• * Coordinate and review Quarterly Security checklist; work with Banking Center Managers and Security Officer to resolve issues.
• * Assist in coordinating support and training during M&A events.    

• Policy & Procedures

• * Comply 100% with all Prosperity Bank applicable policies and procedures.
• * Comply 100% with staff training requirements.
• * Maintain loss standards as specified by Prosperity Bank applicable policies and procedures.
• * Maintain effective internal control standards.
• * Meet all compliance and security requirements 100% of the time.
• * Minimize expenses, overtime and losses.

• Education/Certification: 

• Associate degree or higher in business or a related field, or an equivalent combination of training and work experience.

• Required Knowledge: 

• Thorough knowledge of bank services and products.

• Understanding of related legal and regulatory requirements.

• Familiarity with banking center functions, policies, and procedures.

• Experience Required: 

• Must have extensive bank lobby operations experience.

• Strong knowledge of compliance and regulation procedures.

• Prior management experience.

• Skills/Abilities: 

• Strong interpersonal, leadership, and supervisory skills.

• Well organized. 

• Attention to detail. 

• Ability to maintain an effective and efficient workflow. Ability to operate related computer applications and related business equipment. 

• Strong computer skills including proficiency in Microsoft Office products.

• Must possess excellent interpersonal skills.

• Must be a self-starter that can manage multiple projects / duties with minimal supervision. 

• Must display a positive team-building attitude with associates in all departments.

• Monday - Friday: 8+ hours