About

• Description
• Join our Best-One team - now hiring an Assistant Service Center Manager at our Brown Ave location.

• Pay: Compensation will be negotiated based on relevant experience and demonstrated ability.

Who we are

• Over the past 77 years, what started out as a single bay service station has grown into a respected tire and service company with over 285 locations in over 35 states – one of the largest independent tire companies in North America. At Best-One, we strive to be the leading the most trusted provider of tires and service in all of our markets with a mission for creating raving fans. And we know our success starts with our team members – our internal ravings fans.

• We're looking for an Assistant SCM who places an emphasis on creating results for teammates, customers, and the company.

What you get

• Top Pay - the more you know, the more you earn
• Paid holidays & vacations; closed most major holidays
• Home on the weekends
• Health/dental/vision insurance
• 401(K)
• Team member discount program
• ...and being a part of a company that offers a career, not just a job!

What you will be doing as an Assistant Service Center Manager

• The Assistant Service Manager provides oversight and guidance to front counter staff and assists store manager with all front-end sales and office paperwork. This position is expected to deliver exceptional service to our customers through effective communication of vehicle issues and proposed solutions, as well as consistently meeting customer expectations for time commitments and quality.
• Support the store manager
• Perform store manager’s duties in manager’s absence
• Personnel Management
• Obtain orders using company’s point of sale and computer systems
• Customer service
• Build relationships within the local community
• Enforce store policies and procedures

• Requirements

What boxes you have to check

• Must have 3–5-year experience in the retail tire environment.
• Must perform duties and responsibilities in a safe manner.
• Must have a valid driver’s license; driving record must meet company’s insurance requirements.
• Position requires continuous standing, bending, lifting and ability to lift up to 50+ pounds.
• The ability to work in a fast-paced customer service-oriented environment.
• Team- Player: Works well as a member of a group.
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
• Must pass a pre-employment background check/drug screen.

Minimum Job Requirements

• Accountability – Ability to accept responsibility and account for his/her actions
• Active Listening – Ability to actively attend to, convey and understand the comments and questions of others.
• Assertiveness – Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea
• Coaching and Development – Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas
• Communication, Oral – Ability to communicate effectively with others using spoken word
• Communication, Written – Ability to communicate in writing clearly and concisely.
• Customer-Oriented – Ability to take care of the customers’ needs while following company procedures.
• Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
• Organized – Possessing the trait of being organized or following a systematic method of performing a task.
• Problem-Solving – Ability to find a solution for or to deal proactively with work-related problems.
• Resource Management (People & Equipment) – Ability to obtain and appropriate the proper usage of equipment, facilities, materials, and personnel.
• Safety Awareness – Ability to identify and correct conditions that affect employee safety.
• Team Builder – Ability to convince a group of people to work toward a goal.
• Time Management: Ability to utilize the available time to organize and complete work within deadlines.