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REQ6405 Assistant Housekeeper (Open) POSITION SUMMARY: The Assistant Housekeeper is responsible for the supervision and smooth operation of the Housekeeping Department to ensure that Studio City’s service standards are met and guests are satisfied. PRIMARY RESPONSIBILITIES: To ensure the Housekeeping Department is managed efficiently according to the established concept statements and adhere to Hotel’s Policies and Procedures. To provide supervision for the operation of the housekeeping department To monitor service and room standards. To work closely with Front Office and Engineering Department to ensure that rooms are blocked accordingly for maintenance. Through hands on management, supervise closely all Housekeeping employees in the performance of their duties in accordance with policies and procedures and applicable laws. To develop and assist with training activities focused on improving skills and knowledge. To ensure employees have a complete understanding of rules regulations, and that behavior complies. To monitor employees morale and provide mechanisms for performance feedback and development. To effectively communicate guiding principles and core values to all levels of employees. Adhere to all Company policies and procedures Report accidents, injuries, unsafe work conditions and / or security issues to supervisors Perform other reasonable job duties as assigned by supervisors from time to time Perform other reasonable job duties as assigned by supervisors from time to time. QUALIFICATIONS: Experience Minimum 2 years in a supervisory role in a five star hotel. Education High school diploma or equivalent professional training Degree holder in Housekeeping or equivalent professional training is preferred Skills / Competencies Team player, who values teamwork, has good team building skills and is able to communicate effectively with all levels of employees. Effective communicator. Strong supervisory skills Good command in both written and spoken Cantonese / Mandarin / English Ability to work on flexible shift including overnight, weekends and holiday on rotation basis Ability to work on overtime when needed Melco Resorts & Entertainment Limited (“Melco”) is a developer, owner and operator of casino gaming and entertainment casino resort facilities in Asia. Through the implementation of innovative products and services and by working hand-in-hand with globally renowned brands, Melco intends to offer the best entertainment experience that aims to appeal to a broad spectrum of customers and thereby become the leader of gaming industry in the region. In this endeavor, we have a number of projects currently underway or planned.