About

• Description
• Job Summary
• Admit and discharge all patients (inpatients, outpatients, etc.) in accordance to hospital policies.

• Job Responsibilities
• · Responsible for prompt, courteous reception and processing of all patients presenting to THMH for treatment
• · Responsible for collecting accurate and complete information for registration data, collection procedures and insurance filing needs
• · Complete registration documents needed for all outpatient and inpatient admissions to the hospital
• · Responsible for obtaining insurance information, signatures, and forms needed to submit billing of patient insurance
• · When front office is closed, weekends and holidays as needed – answer switchboard and direct calls to designated areas of the hospital
• · Collect and post all account payments (including credit card payments) and posting them to patient accounts after business hours, weekend, and holidays
• · Responsible for placing ER and outpatient armbands on patients with appropriate patient information.
• · Perform and assist in other duties assigned by Supervisor and/or Administrator
• · Meet current standards and policies in documentation
• · Answer telephone and intercom in a polite manner and communicates information the appropriate personnel or family
• · Manages and operates equipment safely and correctly
• · Maintain an accurate and orderly filing system
• · Works at maintaining a good rapport and cooperative working relationship with physicians, departments and staff
• Requirements
• Education/Licensure Requirements
• High School graduate or equivalent

• Physical Requirements
• · Good physical and mental health stamina
• · Lifting and moving moderate to heavy objects
• · Tolerates prolonged periods of walking and/or standing
• · Work has occasional stress due to workload pressures
• · Exposure to blood and bodily fluids; hazardous materials and waste; airborne disease
• · Occasional repetitive exposure to unpleasant and/or disagreeable working conditions; (i.e. odors, dirt, grease/oil, noise, fluctuation in temperatures)
• · Basic dexterity; basic eye/hand coordination

• Experience Requirements
• · Basic computer knowledge/experience
• · Good communication skills with others
• · General experience with business procedures
• Professional Requirements
• · Adheres to dress code, appearance is neat and clean
• · Completes annual education requirements
• · Maintains regulatory requirements
• · Maintains patient confidentiality at all times
• · Reports to work on time and as scheduled, completes work within designated time
• · Wears identification while on duty, uses computerized punch time system correctly
• · Complies with organizational policies regarding ethical business practices
• · Communicates the mission, ethics and goals of the hospital, as well as the focus statement of the department
• · The job responsibilities are intended to describe the general nature and level of work being performed