About

We are looking for a self-directed part-time Administrative Assistant who will be responsible for the successful operation of our showroom and coordination of service calls, and other administrative duties as directed. This position requires attention to detail, the ability to follow processes, and a sense of urgency to complete daily and weekly duties. Hours for this position are M-F 10:00AM-3:00PM with room for adjustment to fit your schedule.

Administrative Assistant duties would include:

• Interact politely and professionally with clients and vendors via email, phone, and in-person
• Coordinate and manage service calls and in-house repairs
• Provide support and information on products and services
• Grow and maintain relationships with current and new clients
• Gather records, enter and update customer information in our database, scan and file purchase receipts, and assist with various other data entry tasks
• Showroom upkeep (cleaning, dusting, watering plants, service calls on outages, etc.)
• Perform other administrative duties as requested by supervisor

Job Requirements / Skills:

• High attention to detail, efficient time management, and consistency in following established processes
• Confident and professional verbal and written communication
• Sense of urgency to complete assigned tasks and provide follow-ups to management
• Understanding and adapting to changing timelines while hitting target deadlines
• Experience using email and third-party software (Outlook, Word, QuickBooks, Smartsheet, etc.) and able to learn new software as necessary
• Service-oriented handling of all customer service scenarios (positive and negative)
• Critical thinking and problem-solving skills for navigating challenging situations
• Ability to learn industry-specific terminology and educate clients regarding repairs

Western Neon believes in hard work, dedication to craft, and creative collaboration. We know that perfection is a journey, not a goal. In all of our endeavors, we trust a concept, design, build process to deliver the very best.

If interested, please submit a resume and we look forward to hearing from you!

Job Type: Part-time

Pay: $22.00 - $23.00 per hour

Expected hours: 25 per week

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Required)
• QuickBooks: 1 year (Preferred)

Work Location: In person