About

Seeking a reliable, proactive, and tech-savvy administrative assistant to help launch and grow a Managed Services Provider (MSP) business in Tallahassee, Florida. The ideal candidate will take ownership of scheduling, organizing tasks, client communications, and call management, enabling the founder to focus on sensitive technical duties and business expansion. Core Responsibilities: Manage calendars and schedule meetings with clients, vendors, and team members. Organize files, documents, SOPs, and onboard new clients to keep workflows streamlined. Answer phone calls, route calls to the appropriate party, and handle basic client inquiries with professionalism. Track tasks, prepare activity summaries, and ensure deadlines are met to help the founder reach key startup milestones. Take meeting notes, set reminders, and follow up on open items. Prepare invoices, manage billing records, and assist with general bookkeeping as needed. Draft emails, send out client communications, and maintain contact lists. Help document and optimize new business processes as the organization grows. Candidate Preferences: Prior experience supporting C-level executives, startup founders, or working in administrative roles at MSPs/IT service companies is a major plus. Comfortable taking and routing phone calls, handling confidential information, and thinking proactively. Flexible schedule – open to part-time or full-time (remote or on-site), with some overlap in US Eastern time preferred. Highly organized, detail-oriented, and self-motivated. Excellent English communication skills (written and spoken). Familiarity with IT services, MSP workflows, and tech documentation is highly advantageous but not strictly required. Why Join? Be an early member in a fast-growing MSP startup and play a vital role in shaping workflows and client experience. Flexible work arrangements and growth opportunities as the business expands