About

We’re Heritage Civil Works, a leading engineering firm helping industries solve complex problems through advanced modeling and testing. We work with clients in pollution control, power generation, aerospace, and biotech and we’re growing fast.

Right now, we’re looking for someone who loves helping people, solving problems, and making things easier for others. If you’re someone who enjoys talking to people and making sure they’re taken care of, this could be the perfect fit.

We foster a culture of innovation, collaboration, and personal growth. Our team is dedicated to turning bold ideas into reality, and we offer a space where creativity meets purpose.

• Mission-Driven: We’re committed to building solutions that matter both for the advancement of AI and for improving the world around us. When you join Noble Cortex, you’re not just working on a product you’re contributing to something greater.
• Flexible and Supportive Work Environment: We understand that creativity flourishes in a flexible setting. That’s why we offer unlimited PTO, remote work flexibility, and a schedule that adapts to you, so you can focus on doing your best work.
• Comprehensive Benefits: We believe in taking care of our team with competitive salaries, and even optional healthcare for contractors, and maternity/paternity leave. We also know that your personal life is important, so we prioritize work-life balance through benefits that support you both at work and at home.

What You’ll Do:

• Talk to our clients and partners through email, chat, and phone
• Answer questions, help them understand our services, and solve any issues they may have
• Keep track of common issues so we can improve our service
• Work closely with our engineers and project teams to get clients the help they need
• Make our support process smoother, better, and more human

What We’re Looking For:

• Clear communicator, you know how to explain things simply
• High School Graduate or GED
• Friendly and patient, you treat people with respect and care
• Detail-oriented, you follow up, follow through, and nothing slips through the cracks
• Tech-comfortable, you can work your way around support tools, emails, and spreadsheets
• Bonus if you’ve worked in engineering, construction, or tech support before but it is not required

What You’ll Get:

• Fully remote work, work from wherever you feel best
• A team that supports you no egos, just people helping people
• Competitive pay and room to grow
• A chance to work with a company solving real-world problems

If you’re the kind of person who likes to help others and feels good when they do, we’d love to meet you.

Job Type: Full-Time

Job Location: Remote

Job Type: Full-time

Pay: $21.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Morning shift

Work Location: Remote